Medical Practice News

Avoiding Liability with Patient Portals

The good thing about EMR patient portals is that they decrease your liability risks. On the other hand, the bad thing about EMR patient portals is that they increase your liability risks. This is because while they close gaps in communication that can lead to complaints and lawsuits, they create new standards that have to be met.

Using a portal, patients can:

  • update their own chart
  • request refills and schedule appointments or be reminded to do so
  • exchange messages with you and your staff
  • read their own records that you have made available
  • read patient education materials

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Millennials give providers one shot to gain their business

Providers keen to attract millennial patients should make sure to impress them the first time around or risk losing them to another provider, according to a recent study.

Millennials are paying close attention to office appearance, cost, customer service and the quality of products used during a visit, according to a recent survey conducted by the Health Industry Distributors Association. The insights on millennials follow a wider survey HIDA released last year on the impact medical products have on patient satisfaction.

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To Attract New Patients, Think Like a Patient

Digitalization has brought a lot of changes in healthcare. The sphere of a physician-patient relationship has evolved from direct communication at the physician's practice to interaction on digital platforms. With an increasing number of patients referring to the Internet to make their health decisions, this trend is here to stay. For the good interest of your practice and digital reputation, it's important to embrace this change.

A better patient experience now starts with a better online experience

With these recent changes, healthcare services have become similar to any other sector such as hospitality, airlines, restaurants, and so on. The successful entrepreneurial physicians has leveraged the the concept of online marketing to tap the target segments and build his brand equity. To attract new patients in this digital era, it's imperative to think like patients and provide them solutions according to their needs and preferences. The focus in healthcare has shifted to providing "patient-centric" care and patient experiences begin much earlier than when they turn up for a consultation. Patient experiences start counting right from where the health decisions are made, such as finding a provider on the web. Physicians and hospitals need to think from patients' perspective to grow their healthcare businesses.

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ICD-10 glitch leads CMS to relax physician quality penalties

The CMS issued something of a get-out-of-Medicare-penalties-free-card for two years to physicians and group practices due to a glitch with quality reporting measures based on a recent update to the ICD-10 diagnosis and procedure codes.

The CMS pointed its finger at updates that went into use Oct. 1, 2016, to the ICD-CM (Clinical Modification) and ICD-PCS (Procedural Coding System) and their impact on the Physician Quality Reporting System.

The updates “will impact CMS's ability to process data reported on certain quality measures for the 4th quarter of CY 2016,” the agency said in a statement posted on its website.

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Practice Setup can increase your odds for success

COST VS REWARD OF OPENING A MEDICAL PRIVATE PRACTICE Although considered one of the most challenging endeavors in the health care field, starting a medical private practice is also viewed as one of the most rewarding accomplishments for a physician or medical professional. The ability to make decisions and provide treatment that directly influences the quality and standards of care delivered to a patient is often a coveted career choice for clinicians. However, private practice comes with a multitude of obstacles to overcome, hardships, start-up costs to pay, and common mistakes to avoid. Starting a medical practice is similar to launching any other small business, and is subject to the same statistics as any other newly-established business venture. According to the U.S. Small Business Administration, roughly 50 percent of new businesses fold within five years. Physicians, who plan well, secure proper funding and remain flexible in the ever-changing climate of healthcare, face a better overall chance of achieving private practice success. Contact Practice Setup today!